LEGAL REFERENCE

How pk8 Handles Your Personal Information

At pk8, we are clear about what data we collect from your account, how we use it, and who we share it with. This policy applies to all...

Data collected at account openingSecure storage under encryptionNo sale of personal data to third partiesYour right to access and deletePakistan-region account scope
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pk8 How pk8 Handles Your Personal Information

What We Collect and Why We Hold It

When you open an account with pk8, we collect your name, contact details, date of birth, and payment identifiers linked to JazzCash, Easypaisa, SadaPay or Raast. We hold this data to process transactions, verify your identity, and meet our obligations under applicable law in supported regions. We do not retain payment credentials beyond what is needed to complete a transaction. Account activity

logs are kept for fraud prevention and dispute resolution. You may request a copy of your data or ask us to remove it where local law permits. We do not sell, rent or trade your personal information to marketing third parties.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Protection Team

If you have a question about how your personal data is handled, our team is available through the channels below. We aim...

Live Chat Start a live chat session from your account...
Email Support Send your data request to our dedicated privacy...
Help Centre Our help centre carries step-by-step articles on submitting...
POLICY TRUST SIGNALS

Why You Can Rely on This Policy

We have built our data practices around clear accountability, consistent review cycles, and transparent communication with account holders in Pakistan and other supported regions.

Encrypted Storage

All personal data held by pk8 is stored using industry-standard encryption at rest and in transit, so your account details and payment identifiers are protected from unauthorised access at every stage.

Access Controls

Internal access to personal data is restricted to staff with a verified operational need. We log every access event and review those logs on a scheduled basis to detect anomalies early.

Regular Policy Review

This privacy policy is reviewed at least once per year and updated whenever our data practices change. The effective date at the top of the page always reflects the most current version.

No Third-Party Sale

We do not sell or rent your personal information to advertisers or data brokers. Data shared with third parties is limited to payment processors and identity verification partners under strict contractual terms.

Data Minimisation

We collect only the information we genuinely need to operate your account, process your JazzCash or Easypaisa transactions, and meet our legal obligations. Unnecessary data fields are not requested.

Deletion on Request

You may ask us to delete your account data at any time where local law permits. We will confirm the deletion in writing and remove your records from active systems within the period stated in our response.

How This Policy Aligns Across pk8 Pages

Our privacy commitments are consistent across every section of the pk8 platform. The table below shows how this policy connects to related policy areas so you can see...

Cookie Policy
Our cookie policy explains which tracking technologies we use on pk8 pages and how you can manage your preferences from your browser or account settings.
Terms of Use
The terms of use set out the contractual relationship between you and pk8, including how account data is referenced within the broader service agreement.
Account Security
Our account security page details the technical measures — two-factor authentication, session management — that protect the personal data covered by this privacy policy.
Payment Handling
The payment section of our terms explains how JazzCash, Easypaisa, SadaPay and Raast transaction data is processed and how long payment records are retained.
Data Requests
Our data request process is documented in the help centre and is consistent with the rights described in this policy, including access, correction and deletion.
Third-Party Partners
A list of categories of third-party partners who may receive limited data — such as identity verification providers — is maintained and referenced from this policy.
Policy Update Log
We maintain a version history of this privacy policy so you can see what changed between reviews and when each update came into effect on the pk8 platform.
POLICY LAYOUT FEATURES

Key Elements of Our Privacy Framework

Our privacy framework is structured to give you clear visibility into every stage of your data's lifecycle on pk8, from the moment you open your account to the...

Transparent Collection Notice At account opening, we present a clear notice listing every...
Purpose Limitation Data collected for identity verification is not repurposed for marketing...
Retention Schedule We publish a retention schedule showing how long each category...
Breach Notification In the event of a data breach affecting your account...
Consent Management Where we rely on your consent to process data —...
Cross-Border Transfers If your data is processed outside Pakistan, we apply contractual...

Common Questions About Your Data on pk8

We collect your name, date of birth, contact details, and the payment identifiers you use — such as your JazzCash or Easypaisa account reference — to verify your identity and process transactions on your account.

We share data only with identity verification providers and payment processors under strict contractual terms. We do not sell or rent your personal information to advertisers, data brokers, or any unrelated third party.

Retention periods vary by data type. Transaction records are kept for the period required by applicable law, while account profile data is held for as long as your account remains active and for a defined period after closure.

Yes. Submit a data access request through live chat or our privacy email address. We will verify your identity and provide a copy of your personal data within the timeframe set out in our response to your request.

Send a deletion request to our support team with your registered account email. We will confirm receipt, process the request where local law permits, and notify you in writing once your data has been removed from active systems.

Payment identifiers are encrypted in transit and at rest. We retain only the reference needed to reconcile a transaction and do not store full payment credentials beyond the point of processing.

We will notify you of material changes through your registered contact details before the update takes effect. The revised policy will carry a new effective date, and a version history is maintained so you can review what changed.